Store & Shipping
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Where else can I buy Pebble?
Pebble is also available through retail, online and in stores. Select original Pebble colors are available at several retail partners. In the USA, the original Pebble can be purchased through Best Buy USA, AT&a...
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Package information
Pebble shipping packages are designed for safe travel. Pebble Steel ships in a box measuring 169.5mm x 112.9mm x 73.5mm and weighing 1.111lbs. and is valued at $199 USD per Pebble Steel with a leather band, and...
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US - When will my order ship?
In stock Pebbles are shipped within 24 hours. If some or all of the colors that you selected are out of stock, we will ship the backorders as soon as they become available again. Your card will not be charged f...
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What email address will the shipping notification come from?
All important status / shipping updates about your Pebble order will be sent from order@getpebble.com. Please take a moment to add that address to your safe-senders list so that you don't miss our email.
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US - How do I track my package?
We will send you a tracking number when your Pebble ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package. US customers can choose between USPS groun...
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US - Can I choose another carrier?
When you place your order at getpebble.com, you may choose standard post shipping (free) with USPS or two expedited shipping options with FedEx. For expedited shipments, the options are: 3 Business Da...
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Help! There's a problem with my shipment!
If there's an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have ...
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EU - Customs documents
Invoices Invoices for Orders are emailed to the address associated with your Pebble account as soon as you submit payment for your order. If there is a discrepancy with your invoice, please em...
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EU - When will my order ship?
Your order is queued immediately after payment is successfully collected. Your card will not be charged until we are ready to ship your order. Current payment options for European Union orders are Visa, Maste...
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Where's my package?
When your Pebble ships, we will send you an confirmation email containing the tracking number. Simply visit the UPS website and enter the tracking number to see the shipping status of your package. Transit time...