iOS - Update Failed

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Occasionally Pebblers experience trouble updating their app or watch firmware when a new version is released. If you have encountered this problem, please try the following:

  • Force the Pebble iOS app to close

  • Turn "OFF" the Bluetooth settings on your iOS device (Settings >> Bluetooth)

  • Reboot your iOS device

  • Turn off the Bluetooth settings on your Pebble ​(Main menu >> Settings >> Bluetooth)

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  • Reboot Pebble (simultaneously hold the Back, Up, and Select buttons for 10-seconds)

  • The reboot should automatically turn your Bluetooth on again, but please double check. Turn the Bluetooth "ON", if it is not already (Main menu >> Settings >> Bluetooth)


     

  • Turn Bluetooth back "ON" for your iOS device

     

  • Relaunch your Pebble app , connect your watch to your phone, and try the update again.


If it still does not work, please contact support using your Pebble app. Include as much detail as you can: at what point it failed, any error messages, whether you've ever successfully updated Pebble's firmware, etc.

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