Screen, Body, and Bands

  • Allergy Concerns

    Pebble smartwatches are designed with maximum comfort and usability in mind, but use and individual characteristics can cause some discomfort. Please keep the following in mind: Wearing the strap too t...

    Dec 07, 2016 06:31AM PST
  • Screen Issues

    If you are experiencing display problems on on your screen (static lines, dead pixels, etc), please try doing a factory reset on the watch first, to resolve any potential software-related cause. To restore yo...

    Nov 29, 2016 08:15AM PST
  • Scratches or Wear and Tear

    Scratches Band Wear Scratches Our watches are designed to be versatile, durable, and hold up to daily wear and tear. However, scratches and marking may result from impact with rough, hard or s...

    Dec 02, 2016 09:09AM PST
  • Water resistance

    Pebble smartwatches have different levels of water resistance. Please find your model below for more information. Pebble Classic, Pebble Time, Pebble 2: Water resistant to 30m with water resistant bands, th...

    Dec 01, 2016 01:59PM PST
  • Button Issues

    Press the back button quickly three times, holding the last push for 7 seconds Repeat with the other three buttons (order is not important) Hold the back (left side) and select (right middle) buttons at the...

    Dec 01, 2016 01:59PM PST